Frequently asked questions

Frequently asked questions

Do I get the whole bottle?

Our bottles range between 200ML to 500ML, so you can open a bottle that is perfect for 2-3 glasses. We do not sell full-size 750ML bottles of wine.


What's in the mystery bottles?

With all these amazing wines, it's hard to choose between them. When you choose a mystery wine we choose for you! We taste every wine and only stock the best of them, so you can be sure any bottle you receive is delicious!

The mystery bottles are the average price of the collections, and the bottles included in your delivery might be higher or lower than this average. We even out the ups and downs in each delivery to keep the mystery fun and fair.


Why is your product range so small? A wine that I like has disappeared.

We keep a small collection of wines that we know are delicious and that can sometimes be hard to find. If a wine you love has dropped off our website or sold out, it's likely that it's no longer available and we've replaced it. Please get in contact with us at and we can either provide a back-in-stock date or recommend another wine.


When will my order be delivered?

We use Australia Post for all our deliveries and delivery times are Australia Post's standard speed. We include tracking details with every order sent.


What if I don't like my wine?

We hand-pick every wine that is stocked and include our take in the description, but we understand everybody's tastes are different. If this happens to you, please contact us at We can recommend wines for your taste buds and update your preferences for your next delivery.


Do you use plastic packaging?

Our packaging is fully recyclable and ethically sourced. The packaging is primarily cardboard and paper, with the bottles themselves being glass. We do not use any plastic.


I have a question not listed here

We'd love to hear from you! Get in touch by sending us an email at or contact us via our social pages.


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